Current Role

BCT Partners (July 2022 – Present)

Communications Manager

Develops and designs the communication strategy to align with business core values, mission, initiatives and goals. Implements and manages the internal communication processes and channels to ensure staff have the information and resources necessary to succeed in their roles.

• Designed and launched company intranet and associated internal social media platform (Yammer).
• Continually fosters relationships across the organization to ensure communication strategy and associated campaigns are aligned with other activities, programs, goals and initiatives.
• Develops processes and policies to govern communication requests and staff use of communication channels.
• Acts as advocate to ensure staff felt heard by leadership and feel connected to each other, leadership and the business mission.
• Provides recommendations and advice to leadership on communicating with staff on complex and/or difficult topics.

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Government

Ministry of Education New Zealand (2021 – 2022)

Advisor – Operational Practice & Funding

Provided guidance and updated information about policy changes, strategies and practices for school property.

• Collaborated with Property Delivery teams and subject matter experts to respond to queries and/or communicate critical updates to staff
• Oversaw, supported and managed initiatives proposed and implemented by the Regional Administrators’ Working Group
• Took lead in critical Covid communications and updates for internal staff
• Reviewed and updates existing collateral on the internal staff website
• Proposed and led team transition to new project management tool
• Proposed, established and implemented automated solutions for processes

Forstace

Writer & Editor Roles

My writing experience spans quite a few different industries and product markets – from industrial products to financial software. I learned to quickly adapt to the changes, gaining an understanding of the different products and industry standards as well as adjusting to various writing styles, tones, and types of content.

Emerson (2016 – 2020)

Contract Copywriter

• Created, edited and proofed website copy for various products
• Drafted marketing emails to promote the Rosemount Online Store
• Edited for various marketing materials (white papers, success stories, etc.)

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3M (2015 – 2016)

Contract Copywriter

• Researched and wrote engaging content for online product descriptions
• Collaborated with marketers and technical specialists to edit and enhance copy
• Integrated SEO keyword usage within content
• Acted as Team Lead for the development and management of the Industrial Business Group (IBG) Style Guide

BI Worldwide (2016 – 2017)

Contract Copywriter

• Created and edited internal, channel marketing communication content for a Fortune 500 telecom company (emails, digital signage, internal website content, etc.)
• Assisted with creative direction, strategy and design for various campaign tactics

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Convey / Sovos (2014 – 2015)

Copywriter

• Researched, created and edited web content, sales brochures, sales newsletters, press releases, AdWords, infographics, promo videos and white papers
• Edited and managed blog submissions
• Created content for company rebranding
• Created and implemented an editorial process standard

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MoonKkang English Schools (2013)

Editor / Writer

• Created and edited storybook, textbook and weekly school newspaper content
• Presented editorial feedback to writing team
• Provided audio content for listening activities

Consulting and Marketing Roles

In addition to my writing experience, I’ve also held roles that were primarily focused on marketing activities.

Antenna Consulting (2017)

Marketing Consultant

Assignment #1 – Proteus International

• Collaborated with management team and graphic designer to create sales presentation deck

Assignment #3 – G&K Services

• Assisted with a variety of marketing projects to ensure comprehensive knowledge transfer to new marketing team. (Link to article written about my work at G&K.)
• Collaborated with vendors to assemble and analyse metrics for digital marketing programs
• Consolidated metrics from digital marketing efforts for formal presentation

Assignment #2 – Salo, LLC

• Event planning: Worked with team members and vendors to ensure all assets were delivered and marketing efforts (e.g. social media posts, emails, etc.) were aligned with event.
• Edited digital content: Blog and social media posts
• Knowledge transfer: Organized editorial calendar and logged tasks in project management tool (Asana) for new marketing team member
• Created a draft template of event checklist and updated marketing reference tools

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PSD Solutions (2007 – 2009)

Marketing Assistant

• Researched and implemented projects, such as the Microsoft Gold Partner renewal, Network Team certifications and new Citrix Solutions Provider partnership
• Contributed to website design, format and content
• Prepared and processed invoices, payables, deposits, expense reports and billing
• Supervised and trained intern

Teaching Roles

I have had the privilege to teach in a variety of settings – from adult ESL in Korea to toddlers in Sweden to skating rinks in Minnesota. Some of my happiest moments have been on the ice hopping up and down with several 4-year olds.

Otago University (2018 – 2020)

Guest Lecturer

• Presented lectures based on my PhD dissertation
• Facilitated class discussions on the ethical challenges of fostering empathy through videogames

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Bucheon Beombak Elementary (2012 – 2013)

ESL Instructor

• Planned and implemented lessons for ESL classes (Grades 3rd-6th)
• Created engaging ESL activities for after-school programs and Winter English Camp (Grades Kindergarten – 4th)

City of Inver Grove & Shoreview (2014 – 2016)

Skating Instructor

• Teach basic and upper level skating skills to children ages 4 and up
• Choreographed skating programs for annual ice show

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Mother Goose Int’l Preschool (2011 – 2012)

Teaching Assistant

• Prepared learning activities for ages 2-6 (math, science, reading, writing, and art)
• Maintained a safe, healthy and nurturing environment

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Bucheon Jung Hung Elementary (2009 – 2010)

ESL Instructor

• Collaborated and created daily lesson plans with Korean co-teacher (Grades 3rd-6th)
• Produced materials and curriculum for Winter and Summer English Camps
• Designed and implemented Business ESL lessons for Bucheon’s Education Board staff

Additional Experience

Prior to my writing, teaching, and marketing experience, I held a number of administrative roles.